7 Ideas to Use Technology to Boost Work Productivity

In today’s world, companies are boosting their productivity by using technology and all of its perks. From opening up communication, broadening market channels, and motivating employees, there are several ways technology will boost a business and make it more successful.

Here are seven ways to use technology to increase work productivity and help make a company become more efficient.

Open Up Lines of Communication

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Image via Flickr by jseliger2

As technology improves and advances, a company should take advantage of the opportunity to use it to open up the communication channels within its business. Mobile devices are no longer limited to just talk and text. Employees are able to check their email, Skype, and do many other activities that’ll make companies more efficient. Another benefit is employees can do this from any place at any time – even after work hours – if they’re using their own mobile device or home computer.

Monitor Business Productivity and Progress

By taking advantage of technology and business productivity software, companies are able to monitor their progress and narrow down which areas that need improvement. Using the BlackBerry mobile device management program is an excellent way to increase productivity throughout a company by managing and monitoring employees’ mobile devices on a single platform.

There are many other softwares on the market that document the progress of meeting business goals, offering tips and information for improvement and how to get back on track. This technology and software is also a great tool for helping employees reach their deadlines and stay on schedule.

Track and Process Orders Easier

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Image via Flickr by Nina Helmer

With computers and mobile devices, a company can track orders any time of the day. Companies are able to track the progress from when they place an order to when it’s finally shipped and delivered. If there’s a delay with a shipment or if a shipment arrives early, the shipping company can send a notification to the business through a text message or by email. This tracking and processing system makes the business run more efficiently and ultimately saves it time and money.

Additionally, this improved tracking method gives businesses a chance to give their customers a more accurate real-time date, so they know when to expect an order. Once the order ships, they can give the information to the customer so he or she can track it themself.

New Ways to Market

More and more people have access to home computers, work computers, and mobile devices, giving businesses the chance to reach out to them and develop a better relationship with their customers. When using technology, a company connects with their current and prospective customers through email promotions, a business website, and social networking. Many businesses have begun to connect to their audience through the social networks on the Internet and use them as excellent marketing tools.

By creating a social networking page or profile, a company gives the customer a chance to get their voice heard and hear what the customers really think of the company. They can also go to their competitor’s pages to see what is drawing customers to them and find out which ways they can improve in their own business. Using the Internet and social networking sites is also the perfect way to communicate what the goals are of the business.

Better Customer Service

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Image via Flickr by Atiyyah18

Before technology gave customers an immediate and direct outlet, they would have to write letters or wait a long time on the phone to speak to customer service. With computers and cell phones, now customers can reach someone with the company at any time they choose. They don’t have to wait for a reply to come through the mail or call during specific hours during the week. There are often at-home customer service representatives waiting to answer their calls, cutting down the time they would normally have to wait for an agent to pick up.

Customers can also go online to chat with customer service agents or send an email generating a faster response than with traditional mail. This improved customer service option creates a positive customer relationship and gives the company the reputation they need to keep their existing customers loyal and gain new customers too.

Employee Motivation

Using technology is an excellent way to motivate employees. By taking online evaluations, an employer has the opportunity to see who is ready for advancement or use it to reward employees. The online evaluations will compare skills and decide which employee has made the most progress. Using technology is also an ideal way to see if an employee is ready to move on to another department. While an employee is doing well in one position, there could be another in which they’ll excel.

This gives the business an opportunity to grow and advance.

Work from Anywhere

Technology has now opened the doors up to telecommuting or allowing people to work from their own home office or even through their mobile device. A growing number of people have begun to take advantage of telecommuting as well as employers. At times, this new-found freedom gives employees the chance to pick their own hours as well as cut down on transportation costs. Employers also save on money for equipment and it makes work more accessible.

Now certain tasks don’t have to wait until the morning. The new technology has proven beneficial to both the company and the worker.

As technology advances, businesses are able take a chance and let their company grow and boost their productivity. Through mobile devices and other pieces of technology, they can increase communication, check progress, get easier tracking and processing, find new ways to market and give customers a better customer service experience.

Technology is also a key tool to motivating employees and giving businesses and employees more freedom to work from home or from their own mobile devices. With that in mind, how is your business using technological to help the business succeed?